Frequently Asked Questions

No, iPeer allows guest checkout for a faster shopping experience. However, creating a free account lets you track orders, save shipping addresses, view order history, and check out faster on future purchases.

Every product page displays real-time stock availability. If an item is temporarily out of stock, you can browse similar options within the same category, such as our Networking, Computers & Accessories, or Storage sections.

Orders can typically be changed or cancelled within a short window after purchase, before they’re processed for shipping. Contact our support team as soon as possible through the Contact Us page, since orders already in fulfillment cannot be modified.

iPeer ships across Canada using trusted couriers to ensure reliable, on-time delivery. Orders over $500 qualify for free shipping, as noted at checkout and on our homepage.

Once your order ships, you’ll receive a tracking number by email. You can also track shipments directly on your courier’s website, such as Canada Post’s tracking tool, for real-time delivery updates.

Shipping availability outside Canada depends on the product and destination. If you’re ordering from outside Canada, reach out through our Contact Us page before checkout to confirm shipping eligibility and costs.

Delivery times vary by product, warehouse location, and destination, but most orders within Canada arrive within standard courier delivery windows. Estimated delivery times are shown at checkout before you complete your purchase.

We want you to be satisfied with your purchase. If an item arrives damaged, defective, or incorrect, contact us within the return window stated on our policy page so we can arrange a replacement or refund.

Reach out through the Contact Us page with your order number and reason for return. Our team will guide you through the next steps, including any return shipping instructions.

Many electronics, networking, and storage products sold on iPeer include manufacturer warranty coverage. Warranty length and terms vary by brand and product, so check the individual product page or the manufacturer’s documentation for specifics. You can also browse products by brand on our Brands page for manufacturer-specific support links.

Contact us immediately with photos of the damaged item and packaging. This helps us process a replacement or refund quickly and, where needed, file a claim with the shipping carrier.

iPeer accepts major credit cards and other standard secure payment methods at checkout. All transactions are processed through encrypted, secure payment gateways to protect your information.

Yes, all prices on iPeer are listed in Canadian dollars (CAD) unless otherwise stated.

For bulk orders, business accounts, or wholesale pricing on items like networking equipment or office supplies, contact our sales team through the Contact Us page to discuss your requirements.

iPeer offers a wide range of products across categories including Networking, Computers & Accessories, Office Products, Storage, and Home & Kitchen.

Yes, iPeer carries commercial packaging supplies, including carton sealing tape and other shipping essentials, under our Office Products category — ideal for businesses that ship or store goods regularly.

Visit our Brands page to browse products by manufacturer, making it easy to find compatible accessories or additional items from brands you already trust.

You can reach our team through the Contact Us page, by phone, or by email. Our support hours and contact details are listed there.

Support availability is listed on our Contact Us page — check there for current hours and the fastest way to reach us for urgent order issues.