FREQUENTLY ASKED QUESTIONS
Yes. The product images on our site reflect the exact item you'll receive, including brand, model, and color variations where applicable. In rare cases where a manufacturer updates packaging or minor design details, we make sure the core product and specifications remain exactly as listed.
If you ever have doubts about a specific listing before ordering, feel free to reach out to our support team — we're happy to confirm details before you buy.
Most orders within Canada are processed within 1–2 business days and delivered within 3–7 business days, depending on your location. Orders over $500 qualify for free shipping.
Yes, all products sold on iPeer include the manufacturer's standard warranty. Warranty length and coverage vary by brand and product, and details are listed on each product page.
Absolutely. If a product arrives damaged, defective, or isn't what you ordered, you can request a return or exchange within our return window. Please check our Returns & Refunds page for full details.
Yes, our customer support team is available 24/7 to help with setup questions, troubleshooting, or any issues with your order — even after delivery.